Refund Policy of ODM INTERNATIONAL SCHOOL Gurugram
Secure Payment Gateway
We have a secure and hassle-free payment gateway in place. Our users are primarily school parents who engage with our payment gateway for exclusive use to pay school fees for their ward.
Refund Conditions
We offer refunds and cancellations based on certain conditions if you request the same within 2 Days of Payment , subject to the school's approval for which the fee is paid.
Double Payment Refunds
We provide refunds for duplicate payments due to technical issues or poor internet connectivity. Parents can request a refund, subject to applicable transaction costs from the payment gateway.
Upcoming Fee Settlement
Parents can choose to apply excess payments towards upcoming fee invoices, avoiding transaction costs that would otherwise impact refund amounts.
Refund Process
Process Steps
Refunds only to original payment source
Thorough verification required
Online refunds only - no cash/checks
Processing fees non-refundable
Restrictions
No multiple refund requests
Potential account blocking for abuse
No interest payments on refunds
Valid documentation required
Security and Liability
While our payment gateway is highly secure, we cannot guarantee complete protection against unauthorized data use or online theft. We utilize third-party payment service providers for transaction processing.
Neither we nor our payment service provider assume liability for damages due to payment delays, interruptions, or transmission failures.
Policy Updates
We reserve the right to update this Refunds and Cancellation policy without prior notice. Please review the latest terms before using our services.
Stay informed about our policy changes to ensure a smooth experience with our services.
What Drives Us
Hear from our students and parents as they speak about how ODM has shaped their lives.
















